Dramatic changes in the political, business and economic environment means telecom companies are facing major risks on the horizon, as the telecoms industry must adapt to rapidly changing market demands and the accelerating pace of technological innovation. The telecommunications industry finds itself in a period of upheaval as new technologies, new competitors and new expectations

The shape of work is changing in front of our eyes. And while plenty has been written about digitisation and the future of work, little has been said about how organisations can take this opportunity to re-imagine and super charge their HR function. This takes a holistic, planned and sustained approach. In this article, I